Privacy policy

Privacy Policy – Avelora Skin
Last updated: Jan 2026

Avelora Skin ("we", "our", or "us") operates this website and provides all related services, including products, features, and customer support (the “Services”). This Privacy Policy explains how we collect, use, and share your personal information when you visit, use, or make a purchase from our store.

By using our Services, you agree to the collection and use of your information as described in this policy.

1. Personal Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, billing and shipping address

  • Payment Information: Credit/debit card details, transaction data, and payment method

  • Account Information: Login credentials, preferences, and settings

  • Order Information: Products viewed, added to cart, purchased, returned, or canceled

  • Communications: Messages sent to our support team

  • Device Information: IP address, browser type, device identifiers

  • Usage Data: Interaction with our website, pages visited, time spent

2. How We Collect Your Data

We collect personal data:

  • Directly from you (when you place orders, create an account, or contact us)

  • Automatically (via cookies, tracking technologies, and analytics tools)

  • From third-party service providers and partners

3. How We Use Your Information

We use your personal data to:

  • Process and fulfill your orders

  • Provide customer support and respond to inquiries

  • Improve and personalize your shopping experience

  • Send transactional and marketing communications (with your consent)

  • Prevent fraud and ensure secure transactions

  • Comply with legal obligations

4. Sharing Your Information

We may share your personal data with:

  • Shopify, which powers our store and processes transactions

  • Payment providers, logistics partners, and service providers

  • Marketing and advertising partners (for personalized ads)

  • Legal authorities when required by law

We do not sell your personal information.

5. Shopify & Third-Party Processing

Our store is hosted by Shopify. Shopify may process your data to provide and improve the Services, including payment processing, fraud prevention, and analytics.

For more information, please review Shopify’s Privacy Policy:
https://privacy.shopify.com

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve site functionality

  • Analyze traffic and user behavior

  • Deliver personalized advertising

You can manage cookie preferences through your browser settings.

7. Your Rights (GDPR – EU/EEA)

If you are located in the European Economic Area, you have the right to:

  • Access your personal data

  • Request correction or deletion

  • Object to or restrict processing

  • Request data portability

  • Withdraw consent at any time

To exercise your rights, contact us at:
support@aveloraskin.com

8. Data Retention

We retain your personal data only as long as necessary to:

  • Provide our Services

  • Comply with legal obligations

  • Resolve disputes and enforce agreements

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data. However, no system is completely secure.

10. Children’s Privacy

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children.

11. International Data Transfers

Your data may be transferred and processed outside your country of residence, including in the United States. We use legally recognized safeguards such as Standard Contractual Clauses when required.

12. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.

13. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact:

📧 support@aveloraskin.com

For any privacy-related requests, we will respond within the timeframe required by applicable law.