Terms of service

Terms of Service – Avelora Skin
Last updated: 2025

These Terms of Service ("Terms") govern your use of our website and services. By accessing or purchasing from Avelora Skin, you agree to be bound by these Terms.


1. General Conditions

Avelora Skin provides an online platform for the sale of skincare and beauty products.

We reserve the right to refuse service to anyone for any reason at any time.

You agree not to use our products for any illegal or unauthorized purpose.


2. Products & Services

We make every effort to display our products accurately. However, we do not guarantee that product descriptions, images, or other content are free from errors.

All products are intended for cosmetic use only.
We do not make medical claims or guarantee specific results.


3. Pricing & Payments

All prices are listed in EUR (€) unless otherwise stated.

We reserve the right to change prices at any time without prior notice.

Payments are processed securely through trusted payment providers. By placing an order, you confirm that you are authorized to use the selected payment method.


4. Orders & Acceptance

We reserve the right to refuse or cancel any order, including in cases of:

  • suspected fraud

  • pricing errors

  • product availability issues

If your order is canceled, you will be notified and refunded where applicable.


5. Shipping & Delivery

We aim to process orders within 1–3 business days.

Delivery times are estimates and may vary depending on location, customs, and carrier delays.

We are not responsible for delays caused by third-party shipping services.


6. Returns & Refunds

Our Return & Refund Policy applies to all purchases.

By placing an order, you agree to the conditions outlined in our Return Policy, including eligibility, timeframes, and processing procedures.


7. Order Cancellation

Orders may be canceled within 12 hours of purchase.

After this period, orders may already be processed and cannot be canceled.


8. Limitation of Liability

To the fullest extent permitted by law, Avelora Skin shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or services.


9. Intellectual Property

All content on this website, including text, images, logos, and design, is the property of Avelora Skin and may not be used without permission.


10. Fraud Prevention

We reserve the right to investigate and take action against any fraudulent activity, including order cancellation or account restriction.


11. Privacy

Your use of our Services is also governed by our Privacy Policy.


12. Governing Law

These Terms shall be governed and interpreted in accordance with applicable international consumer laws.


13. Changes to Terms

We reserve the right to update or modify these Terms at any time. Continued use of the website constitutes acceptance of any changes.


14. Contact Information

For any questions regarding these Terms, please contact:

📧 support@aveloraskin.com