Shipping policy

Shipping Policy – Avelora Skin
Last updated: May 2026

At Avelora Skin, we are committed to delivering your order as efficiently as possible while maintaining high-quality standards.

1. Order Processing

All orders are processed within 1–3 business days (Monday to Friday, excluding holidays).

Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

Please note that orders cannot be modified or canceled once they have been processed.

Estimated delivery times:

Delivery times are estimates and may vary depending on your location, customs procedures, and local courier services.

We offer free standard shipping on all orders.

Once your order is shipped, you will receive a tracking number via email.

Please allow 1–3 days for tracking information to become active in the system.

While we strive to deliver within the estimated timeframes, delays may occur due to:

Avelora Skin is not responsible for delays caused by external shipping carriers or customs.

It is the customer’s responsibility to ensure that the shipping address is correct.

If an incorrect or incomplete address is provided, we are not responsible for lost shipments.

If your package is marked as delivered but you have not received it, please contact your local carrier.

Avelora Skin is not responsible for lost or stolen packages after delivery confirmation.

For orders shipped outside the European Union, customs fees, import duties, or taxes may apply and are the responsibility of the customer.

In some cases, orders may be shipped separately depending on product availability and logistics.

If you have any questions regarding your shipment, please contact us at:

We appreciate your patience and understanding as we work to deliver your order as quickly as possible.