Shipping Policy

Last Updated: July 17, 2026

At BonusCart Store, we strive to provide fast, reliable, and transparent shipping for every order. This Shipping Policy explains how orders are processed, shipped, and delivered.

By placing an order through https://bonuscart.store, you agree to the terms outlined below.

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1. Order Processing

Orders are processed within 1–3 business days (Monday through Friday, excluding weekends and public holidays).

Once your order has been processed and shipped, you will receive a shipping confirmation email containing your tracking information.

Please note:

• Orders cannot be modified once processing has begun.
• Cancellation requests submitted after processing has started may not be possible.
• During peak shopping seasons, promotions, or holidays, processing times may be slightly longer.

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2. Shipping Destinations

BonusCart Store currently ships to the United States and selected international destinations.

If shipping is unavailable for your country or region, you will be notified during checkout.

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3. Estimated Delivery Times

Estimated delivery times begin after your order has been processed.

These delivery estimates are provided for informational purposes and are not guaranteed.

Actual delivery times may vary due to factors beyond our control.

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4. Shipping Costs

We offer FREE Standard Shipping on all orders of $49 USD or more shipped within the United States.

Shipping fees for orders below the free shipping threshold or for international destinations, when applicable, will be displayed during checkout before payment is completed.

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5. Order Tracking

Once your order has been shipped, you will receive a tracking number via email.

Please allow 1–5 business days for tracking information to become active after shipment, as carriers may require additional time to update their systems.

Tracking updates are provided directly by the shipping carrier.

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6. Delivery Delays

While we make every effort to deliver orders within the estimated timeframe, delays may occur due to circumstances beyond our reasonable control, including:

• Carrier operational delays
• Customs inspections
• Severe weather
• Public holidays
• High shipping volume
• Transportation disruptions
• Security inspections
• Incomplete delivery information

If your order experiences a significant delay, our Customer Support team will be happy to assist you.

If we become aware of a material shipping delay before your order ships, we will notify you when required by applicable law and provide available options.

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7. Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If an incorrect or incomplete address is submitted, please contact us immediately at:

support@bonuscart.store

Although we will make reasonable efforts to update the address before shipment, we cannot guarantee changes once order processing has begun.

BonusCart Store is not responsible for deliveries affected by incorrect or incomplete addresses provided by the customer.

Additional shipping charges may apply if a package must be reshipped.

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8. Lost Packages

If your package appears to be lost during transit, please contact us as soon as possible.

We will work with the shipping carrier to investigate the shipment.

A package is not considered lost simply because tracking has not updated for several days.

If the carrier confirms that the shipment has been lost, we will provide an appropriate resolution, which may include:

• A replacement shipment; or
• A refund, when applicable.

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9. Delivered Packages

Once the shipping carrier marks a package as Delivered, responsibility for the package generally transfers to the customer, except where otherwise required by applicable law.

If tracking shows "Delivered" but you cannot locate your package, we recommend:

• Checking around your property;
• Asking household members or neighbors;
• Contacting the shipping carrier directly;
• Waiting up to 48 hours, as some carriers may mark packages as delivered shortly before final delivery.

If you still cannot locate your order, please contact us and we will do our best to assist with the carrier investigation.

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10. Customs, Duties & Taxes

International shipments may be subject to customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country.

Unless otherwise stated during checkout, these charges are the responsibility of the customer.

BonusCart Store has no control over customs procedures or the amount of any import fees.

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11. Split Shipments

To improve delivery times and product availability, orders containing multiple items may occasionally be shipped in separate packages.

If this occurs:

• You will not be charged additional shipping fees.
• Each shipment may have its own tracking number.
• Items may arrive on different dates.

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12. Shipping Restrictions

We reserve the right to refuse shipment to locations where delivery is unavailable, prohibited by law, or considered excessively high risk.

Certain products may also be unavailable in specific jurisdictions due to local regulations or carrier restrictions.

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13. Force Majeure

BonusCart Store shall not be held responsible for delays or failures in delivery caused by circumstances beyond our reasonable control, including but not limited to:

• Natural disasters
• Severe weather
• Government actions
• Customs delays
• Labor strikes
• Transportation disruptions
• Public health emergencies
• War
• Terrorist acts
• Carrier service interruptions

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14. Contact Us

If you have any questions regarding shipping, delivery, or tracking information, please contact us:

BonusCart Store

Website: https://bonuscart.store

Email: support@bonuscart.store

Our Customer Support team is always happy to assist you.